Schedule an IVF Store Service Visit
Need to schedule a service, preventive maintenance visit, calibration, training, or additional on-site support?
Use this page to submit your preferred service date and provide the details our team needs to begin scheduling your visit. Once submitted, our service team will review your request and contact you to confirm availability, timing, scope, and next steps.
Please note that the date selected is a preferred service date only. Your appointment is not confirmed until you receive written confirmation from IVF Store.
What Can Be Scheduled
Use this page to request support for:
- Installation of new equipment
- Preventive maintenance
- Calibration services (On-site)
- Equipment service or troubleshooting
- Additional on-site service time
- Lab setup support
- Training or handoff support
- Follow-up visits after installation or service
- Custom technical support requests
If you are unsure which option to choose, please select the service type that seems closest and include details in the notes section.
How Scheduling Works
- Select your preferred service date.
- Complete the service request form with as much detail as possible.
- Our team will review technician availability, location, travel requirements, service scope, and urgency.
- IVF Store will contact you to confirm the final schedule.
- Once confirmed, we will provide any next steps, preparation instructions, invoice details, or documentation requirements.
- Your selected date helps us understand your preference, but it should not be considered a confirmed appointment until IVF Store confirms it in writing.
Important Scheduling Note
We will do our best to accommodate your requested date. However, all service visits are subject to technician availability, location, service scope, travel requirements, equipment needs, and any urgent service demands.
The date selected during checkout or form submission is a preferred service date only and is not guaranteed.
Information We May Need
To help us schedule your visit efficiently, please provide as much of the following information as possible:
- Clinic or lab name
- Service location
- Preferred service date
- Alternate available dates
- Type of service requested
- Equipment manufacturer and model
- Serial number, if available
- Brief description of the issue or service need
- Whether the equipment is currently down or urgent
- On-site contact name and phone number
- Purchase order number, if required
- Any access, parking, security, or loading dock instructions
- The more information you provide, the easier it will be for our team to schedule the correct technician and prepare for the visit.
For Urgent Service Needs
If your request is urgent or involves equipment that is currently down, please contact IVF Store directly in addition to submitting this request.
Phone: 1 (470) 695-4141
Contact form: https://us.ivfstore.com/pages/contact-us
What Happens After You Submit
After your request is submitted, IVF Store will review the details and follow up to confirm the schedule. Depending on the type of service requested, we may also provide a quote, invoice, preparation checklist, or additional questions before the visit is finalized.
Our goal is to make service scheduling as simple and organized as possible while ensuring the right technician, tools, parts, and documentation are available for your visit.